Grading Standards
Open-Box Hitch Bike Racks & eBikes
Open-box items are brand-new products that have never been used. The original packaging has been opened for reasons such as customer returns based on subjective preference (not product issues), internal inspection, or display/showroom handling.
- The product itself is unused and in new condition
- There is a small possibility that the outer packaging may show damage or signs of handling due to shipping or opening
- All core components and hardware are included and verified by our team
Open-Box Hitch Bike Racks
- Product is new and unused
- Packaging may be opened or slightly damaged
- All mounting hardware, straps, and required components are present
- Fully inspected to confirm perfect structural and functional condition
Open-Box eBikes
- eBike is new, unridden, and functionally perfect
- Packaging may be opened or slightly damaged
- Includes battery, charger, keys, and all essential components
- Passed full inspection to confirm the motor, electronics, and mechanical parts are in new condition
For Second-Hand Hitch Bike Racks:
Grade A – Unopened - Brand New Bike Rack (There is a very small chance of minor wear from shipping, but No Impact on Function)
Grade B – Opened, Unused - Light Shipping Scratches (Light Scratches or Surface Wear Due to Shipping, but No Impact on Function)
For Certified Pre-Owned Ebikes:
Grade A - Brand New Condition / Like New
Mileage: 0-20 miles
E-bike has been used minimally or unused.
No scratches, dents, or wear signs.
No technical issues; all parts are fully functional.
Comes with original packaging and accessories.
Grade B -Lightly Used Condition
Mileage: 21-50 miles
Minimal signs of use, such as small scratches or paint wear.
No major wear on tires, brakes, or other key parts.
Motor, battery, and electrical components function like new, but parts may have been replaced.