Shipping Policy

Thank you for choosing to shop with us! We are committed to providing excellent service and ensuring that your orders are processed and shipped promptly. Please carefully review the following shipping policy for important information about shipping costs, delivery times, and more.

Shipping Costs

  • If you require us to ship a product to you, you will be responsible for all shipping fees.
  • Shipping costs will be calculated based on the size, weight, and destination of the package. The exact shipping fee will vary and is determined by the shipping method and carrier chosen.
  • Shipping charges are to be borne by the customer and will be calculated at the time of checkout or communicated before the shipping process is completed.
  • We recommend that you check with our customer support team for an estimated shipping cost before proceeding with the order.

Shipping Method

  • Based on your location, we offer either self-pickup or delivery options. The available shipping options will be displayed during the checkout process.
  • We use reliable carriers to ensure your order is delivered safely and on time. However, the customer is responsible for any additional shipping charges if a change of address or delivery issues occur.

Shipping Timeframe

  • Orders are typically processed within 1-2 business days, but please allow additional time for processing during holidays or busy periods.
  • The delivery time will depend on the shipping method and destination. Typical delivery times for domestic orders are between 5-7 business days, while international shipments may take longer.
  • Once the product has been shipped, we will provide tracking information for your convenience.

Return Shipping and Responsibilities

  • If you need to return a product, you will be responsible for the return shipping costs for returns due to subjective reasons. The return shipping fee will be based on the size, weight, and destination of the package.
  • For returns due to product quality issues, you will need to provide photos or videos to prove the issue. We will prioritize repairs or provide replacement parts. If the product cannot be repaired, we will accept the return and cover the shipping cost.
  • We will provide prepaid return shipping labels. If the return is due to subjective reasons, the return shipping fee will be the responsibility of the customer, and the cost will be deducted from your refund.

Important Notes

  • Please ensure the shipping address you provide is accurate to avoid delays. We are not responsible for lost or delayed shipments caused by incorrect address information.
  • If you are shipping internationally, please be aware that customs duties, taxes, and import fees may apply based on your country’s regulations. These additional fees are the responsibility of the customer.
  • Delivery times are estimates and may be affected by factors beyond our control, such as weather, holidays, or carrier delays.

Contact Us

If you have any questions or need assistance with shipping or tracking, please feel free to contact us. We are happy to assist you!

Thank you for your understanding and cooperation.