Pick-Up Policy

Thank you for choosing our products! To ensure the best shopping experience for you, we offer a convenient pick-up service. Please follow the guidelines below to complete your pick-up:

Pick-up Deadline

• Customers are required to pick up their order within one week after placing the order. If the pick-up is not completed within this time frame, the order may be automatically canceled or rescheduled.

Pick-up Address and Time Confirmation

• Before picking up the product, customers must confirm the pick-up address and schedule a pick-up time with our customer support team.
• Our customer service team will assist you in confirming all the details to ensure a smooth pick-up process.

Assembly and Testing

• Customers who choose the pick-up option will receive free assembly and testing services. Our dealer will assemble the product for you and perform functionality tests to ensure the product works perfectly.

Pick-up Location

• Pick-up Location: 1125 Linda Vista Dr, Ste 106, San Marcos CA 92078, US
• Pick-up Time: Monday to Friday, from 9:30 am to 5:30 pm
• Pick-up service is available only at our designated dealer location. The exact pick-up time must be confirmed with our customer support team.

Important Notes

• Please ensure that you arrive at the scheduled time to pick up your order. If you are unable to pick up the product on time, please notify us in advance to reschedule.

We hope this pick-up service will provide you with a more convenient and personalized shopping experience. If you have any questions or need further assistance, please feel free to contact our customer support team.

Thank you for your cooperation and understanding!